Dynamatix | Claims Management Solution

DOCUNEX

Intelligent automation to
classify, process, & accelerate
document workflows

DOCUNEX

Intelligent automation to classify, process, & accelerate document workflows

Transform your document management process and experience effortless automation today

Upgrade to future-ready
solutions & transform
user experiences with smart automation

Transform your document management process and experience effortless automation today

GET STARTED NOW

Our cutting-edge service is designed to help businesses streamline their
document processing through low cost, AI-driven automation

Our cutting-edge service
is designed to help businesses streamline their
document processing through low cost, AI-driven automation

Our cutting-edge service is designed to help businesses streamline their document processing through low cost, AI-driven automation

LEARN MORE

HOW DOCUNEX WORKS?

Data Extraction from Multiple Sources

Docunex takes inputs from various document formats such as emails, Word or PDF files, scanned letters, web portals. Using API integrations, Docunex pulls data from these sources and processes them automatically, ensuring a seamless flow of information.

Smart Information Classification

Docunex doesn’t just extract text—it understands it. The system intelligently identifies and categorizes key details, such as:

Request type: Enquiries, complaints, address changes, account closures, etc.
Sentiment analysis: Detecting tone—hot, neutral, or cold.
Urgency assessment: Determining priority—urgent, standard, or future action.

This ensures that high-priority tasks are handled first while organising less critical ones efficiently.

Docunex doesn’t just extract text—it understands it. The system intelligently identifies and categorizes key details, such as:

Request type: Enquiries, complaints, address changes, account closures, etc.
Sentiment analysis: Detecting tone—hot, neutral, or cold.
Urgency assessment: Determining priority—urgent, standard, or future action.

This ensures that high-priority tasks are handled first while organising less critical ones efficiently.

Automated Workflows & Task Allocation

With the right information extracted and categorized, Docunex triggers automated workflows:

Automated actions: Instantly respond to requests, update records, or trigger notifications.
Task queue creation: If manual review is needed, the document is routed to the appropriate team, ensuring smooth processing.

With the right information extracted and categorized, Docunex triggers automated workflows:

Automated actions: Instantly respond to requests, update records, or trigger notifications.
Task queue creation: If manual review is needed, the document is routed to the appropriate team, ensuring smooth processing.

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WHY

CHOOSE

DOCUNEX ?

LET'S GET STARTED

Intelligent classification done
by identifing sentiment

Key details extracted
alerts raised

HOW DOCUNEX SOLVES

REAL BUSINESS PROBLEMS?

Intelligent classification done
by identifing sentiment

Key details extracted
alerts raised

Customer

Support

Manually handling customer complaints and service requests can slow response times. Docunex extracts key details from emails, analyzes sentiment, and classifies urgency, ensuring urgent issues are escalated while routine inquiries are assigned to the right agents. This speeds up resolution times and enhances customer satisfaction.

Account

Management

Order

Processing

Processing orders from emails, scanned documents, or online forms can be time-consuming. Docunex automates order intake, extracting details like product info and customer data, categorizing orders, and prioritizing urgent ones. This results in faster fulfillment, fewer errors, and improved efficiency.

For industries like insurance and finance, claim processing involves reviewing multiple documents. Docunex scans claim forms, extracts policy details, assesses urgency, and routes them accordingly—whether for approval, verification, or further documentation—leading to faster claims resolution and reduced manual workload.

Claims

Handling