Lets us answer your questions.
Frequently Asked Questions
Do you support SaaS or On-premise deployment?
Our products are available both on a Software-as-a-Service basis as well as On-Premise basis. Please send an email to email@example.com if you wish to discuss on-premise options.
Is integration with Active Directory possible?
For on-premise deployment we do offer Active Directory integration at an extra cost. Please contact firstname.lastname@example.org for more details.
How many users can use the system?
Number of named users would be mentioned in the license package that you purchase either online or directly from us.
I need more users than those mentioned in the license package?
Please email email@example.com and our team will be happy to provide you a custom quote.
What are the different types of users that are mentioned in some of the license packages?
Our Risk HAWC products generally have three types of users:
- Senior User also called as Advance User is the head of the department and will have access to create, access/view the details only for that department to which the user is assigned.
Do you offer Annual Packages and/or Enterprise packages?
Our monthly charges for bundels are very reasonable. These are available with no long term contract tie-in.
Do you support integration with our existing systems?
What are the general server and software specification for on-premise deployment?
For the on-premise server we recommend:
- 32 GB RAM (expandable to 64 GB if needed)
- 320 GB SSD * 2 with a RAID 1 configuration or 1 TB HDD * 2 with a RAID 1 configuration
- Single CPU with 6 or 8 cores
Do you provide training and support?
Most of our packages come with free training and support hours. Once you purchase these packages, our team will be in touch with you to schedule training time.
Can you help me migrate data into your products?
Absolutely. You will however need to purchase a Training/ Support package. Just drop us an email to firstname.lastname@example.org and our team will be happy to help you pick the right package.