Manual underwriting works, until it doesn’t.

This case study explores how a specialist UK mortgage lender transformed its
underwriting operations by shifting from subjective discretion to smart, rule-based alerts.

By automating data checks, validating documents, and streamlining affordability calculations, the lender eliminated repetitive admin work, reduced delays, and scaled its decisioning engine without sacrificing control.

If your underwriting team is buried in spreadsheets or bogged down by incomplete submissions, this one’s worth a read.